Privacy Policy

At StatFlip ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website statflip.app and use our physical follower counter products and associated online dashboard services.

1. Information We Collect

1.1 Personal Information You Provide to Us

When you register for an account, purchase a product, or contact customer support, we may collect:

• Name and contact information (email address, phone number, shipping/billing address).
• Account credentials (username and encrypted password).
• Payment information (credit card details are processed securely by our third-party payment processor; we do not store raw credit card numbers).

1.2 Information from Third-Party Social Media Services

To display your follower count, our service requires connection to your social media accounts (e.g., Instagram, Facebook) via their official APIs. We collect:

• Your public profile information (e.g., username, profile ID).
• Your real-time follower count and related public metrics.

**Crucially, we do not have access to your account passwords, direct messages, or non-public personal data.** Our access is strictly limited to the permissions you grant during the secure OAuth connection process, and we comply fully with the developer policies of platforms like Meta.

1.3 Automatically Collected Information

When you access our dashboard or connect a device, we may automatically collect certain technical information, including your IP address, browser type, device type, operating system, and data regarding network-connected StatFlip hardware.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our services and physical hardware functionality.
• To process and fulfill your product orders and send related information like shipping confirmations.
• To communicate with you, including responding to your comments, questions, and support requests.
• To send you technical notices, updates, security alerts, and administrative messages.
• To monitor and analyze trends, usage, and activities in connection with our services to improve user experience.

3. Sharing of Your Information

We do not sell your personal information. We may share your information only in the following situations:

• **With Service Providers:** We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, shipping, hosting, email delivery).
• **For Legal Reasons:** We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

support@statflip.app